One clear job
Each agent gets a defined task, defined data and defined limits, so it behaves the way you expect.
AI Automation Agency
An AI automation agency that puts agents to work
Leads wait, forms pile up and follow-ups slip. MDX builds custom AI agents and AI-supported workflows for lead handling, intake, follow-ups and reporting, with guardrails and a person approving anything that matters.
Recognition for design and craft 
Step 1 of 7
60 seconds total
About your goals
What should AI take off your plate first?
What to automate
Which workflow is the priority?
Where you're at
How automated is your work today?
Timeline
When do you want it running?
Investment
What budget range are you working with?
About you
What best describes you?
Last step
Where do we send your AI automation plan?
Phone
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United States +1 -
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Colombia +57 -
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Finland +358 -
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Switzerland +41 -
Thailand +66 -
Turkey +90 -
Ukraine +380 -
Uruguay +598 -
Venezuela +58 -
Vietnam +84
No matches
Your result
Nice work, there. here's your fit
AI Workflow System
Perfect, there, your full proposal is on its way to your inbox. We'll follow up within 24 hours.
View our work 35 case studies published
$6k custom builds from
24h reply to every enquiry
The Solution
AI workflow automation with guardrails, built around your process
MDX builds AI agents and AI-supported workflows that take routine work off your team. Each one has a clear job, works inside the tools you already use, and hands the decisions that matter to a person.
Need broader process automation across your operations? See our business automation service.
Human checkpoints
Approvals sit where a mistake would cost you. Routine steps run on their own.
Logged and visible
Every run is recorded, so you can see what the agent did and why.
Slow Replies Messy Intake Dropped Follow-ups Manual Reports Cold Leads Repeat Questions
The Problem
Routine work keeps interrupting the people who should be deciding
New leads sit unanswered, intake forms wait for someone to read them, and reports get built by hand. AI can carry the routine part, if it is built with limits.
GET STARTED Our Process
From Pilot to Trusted, One Workflow at a Time
We start with one workflow, prove it works, and then widen the scope.
We pick the first workflow
A short session to find the routine task with the clearest rules and the most hours behind it. That is where an agent earns its place first.
We build with guardrails
We connect the agent to your tools, limit what it can touch, add logging, and place human approval where a mistake would matter.
We test and watch
It goes live after testing on real examples. We review its runs with you and tighten the rules as we learn.
The Outcome
AI isn't a magic wand. It's a well-trained assistant
Built with clear rules and a person in the loop, it answers faster, follows up on time, and leaves your team the work that needs judgment.
Why Us?
Anyone can plug in a chatbot. Few can make one safe to trust.
Most AI demos look great and fail on day two.
We build the version that holds up.
Chatbot demos: Unpredictable
Defined jobs
Defined jobs
with clear limits
Built around
your workflow
Every run
on record
We watch.
We refine.
Rules refined
by real runs
Our Craft, Your Expression.
Routine work is taking your team's time. Let's hand it to an agent, with limits.
Book a free strategy call and we'll map the first workflow worth giving to an AI agent and where a person should stay in the loop. Plain answers, no pressure.
GET STARTED
Impact & Scale 01 35 Projects published to date 02 $6k Where custom builds begin 03 24h Reply to every enquiry 04 Days Simple workflows can go live in days
BY THE NUMBERS
A few facts you can check yourself: what we have published, what a build costs to start, and how fast we reply.
Testimonials 
LEAVE A REVIEW 
Don't take our word for it
35 projects
Every one has a published case study on our projects page.
Trusted by founders and brands
MDX understood our brand before we even finished explaining it. They turned EATnaked into a site that feels as clean and honest as the product itself: fast, beautiful, and effortless to navigate. Working with them felt less like hiring an agency and more like adding a team that actually cared.
We needed a site that made us look as solid as the work we do, and MDX delivered exactly that. The whole process was smooth, professional, and on time. Our new website finally matches the quality of our service, and clients notice the difference the moment they land on it.
The level of craft MDX brought to Prevvi was on another level. They didn't just build what we asked for. They pushed the design further than we imagined and made it feel premium end to end. Genuinely impressed with the attention to detail and how easy they were to work with.
MDX took a complex product and made it feel simple and trustworthy for our users. The design is sharp, the experience is seamless, and they hit every deadline along the way. They became a real extension of our team, exactly the kind of partner you want when the details matter.
FAQs
What You're Probably Wondering
01 How much does AI automation cost?
The cost depends on how many workflows you want, how many tools they connect to, and how much review and approval logic each one needs. Custom builds start at $6k. You get an exact quote after a quick call.
02 How long does it take to build an AI workflow?
Simple automations go live in days. Workflows that connect several tools, or an AI agent with approval steps, take longer, and we ship in stages so you see something working early.
03 What does an AI automation agency do?
An AI automation agency, also called a workflow automation agency, finds routine work that follows rules, builds AI agents or AI-supported workflows to handle it, connects them to your tools and keeps an eye on how they perform. MDX also designs the screens around them, such as dashboards and approval views, because people need to be able to review what the AI does.
04 What is the difference between AI automation and business automation?
Business automation covers rule-based processes across your operations, such as moving data between tools, routing tasks and sending scheduled updates. AI automation adds a model that reads, writes or sorts within set limits, for example drafting a reply or classifying an inbound request. Many projects use both. For the wider service, see our business automation page.
05 Which tasks are a good fit for an AI agent?
Lead handling, intake forms, follow-up messages and recurring reports are the usual starting points: high volume, clear rules, and low risk when a person checks the result. Tasks with legal, financial or safety consequences stay with a person, and the agent prepares the work.
06 Can AI automation be trusted with real work?
Yes, when it is built with limits. Each agent gets a narrow job, access only to the data it needs, a log of every run, and a human checkpoint before anything important goes out. You can review what it did and why, and change the rules at any time.
07 Will it work with the software we already use?
Usually. We connect to tools that offer an API, such as CRMs, email and calendars, spreadsheets and databases, so you keep your current software. If a tool has no API, we agree an alternative on the first call.
08 What does a person still do once the automation is live?
Review and decide. The agent drafts, sorts and flags, while a person approves the steps that matter and handles the exceptions. Over time you can widen what the agent does on its own, based on how its runs look.
09 Do you use AI for everything you automate?
No. We use AI where it helps and plain workflow logic where it does not. A rule that always gives the right answer does not need a model, and a simple rule is cheaper to run and easier to check.
10 Do you offer support after launch?
Yes. We review how the workflows perform after launch and adjust the rules as we learn from real use. The support scope is agreed while planning the project.
Articles
Notes on
Notes on
AI and automation
that works.
Plain-language reading on AI agents, workflow automation and how to choose a partner.
GO TO OUR BLOG
How to Choose a Business Automation Agency That Actually Moves the Needle
Business automation agency selection: evaluate process, metrics, integrations, and support so automation reduces manu...
READ MORE: How to Choose a Business Automation Agency That Actually Moves the Needle
Workflow Automation Software: Where It Delivers, Where It Falters, and What Buyers Overlook
Teams in SaaS, fintech, and web product environments know the promise of workflow automation software : less manual w...
READ MORE: Workflow Automation Software: Where It Delivers, Where It Falters, and What Buyers Overlook
How Business Process Automation Software Shapes Competitive Execution: Practical Choices, Risks, and What Actually Delivers
Business process automation software can improve execution when you pick the right workflows, design exceptions, and...
READ MORE: How Business Process Automation Software Shapes Competitive Execution: Practical Choices, Risks, and What Actually Delivers
Ready to put an AI agent to work?
Book a free strategy call and we'll pick the first workflow worth automating. Custom builds start at $6k.
GET STARTED"At our core, we craft products that blend art direction, modern interfaces, and seamless technology into meaningful digital experiences."
Trusted by ambitious founders and brands
